General Terms and Conditions (GTC) –
Seminars

One important thing upfront: Your satisfaction is very important to us. Should you – for any reason – have cause for complaint about our services, please speak to us. Together we will find a solution! 

1. Costs and Payment Terms

1.1 Public Seminars

Please refer to our website for the prices of public seminars. The discount tiers for attending with multiple colleagues are also mentioned there.

You will receive the invoice immediately after your registration by e-mail. We kindly ask you to settle the invoice within 14 days without any deductions.

1.2 In-house Seminars

Separate conditions apply for in-house seminars. You will receive a corresponding offer upon request.

2. Cancellation Clause

It is not uncommon for priorities to change during a project or to deal with unplanned conditions. We understand this. Therefore, we offer you the option to cancel already booked seminars free of charge up to two weeks in advance. Please understand that for shorter-term cancellations, we have to charge the following cancellation fees for both in-person and online seminars:

More than 14 days: free of charge Up to 14 days: 50% Up to 6 days: 75% Less than 24 hours before the seminar starts: 100%

However, you can always send a substitute participant at any time, even at very short notice.

3. Severability Clause and Other Agreements

Should any of these clauses be unenforceable, the remaining clauses shall remain in effect. We will jointly seek an adequate replacement for the unenforceable clause.

In the event that we reach individual or project-specific agreements with you that contradict the provisions stated in this document, the individual or specific agreements will take precedence.

4. Final Provisions

4.1 For legal disputes arising out of or in connection with this contract, German law shall apply exclusively, excluding the provisions of international private law and excluding the UN Sales Convention.

4.2 For merchants or persons without a permanent residence in Germany, the court of jurisdiction for legal disputes arising out of or in connection with this contract is exclusively Konstanz.

4.3 Any supplementary or differing agreements must be in writing to be effective. The requirement for written form can only be waived by written agreement.

4.4 Should any provision of this contract be or become invalid, contain an inadmissible time limit, or a gap, the legal validity of the remaining provisions shall not be affected. Provided the invalidity does not result from a violation of §§ 305 ff. BGB, a valid provision shall be deemed agreed, which comes closest to the economic intention of the parties. The same applies in the event of a gap. In the event of an inadmissible time limit, the legally permissible measure shall apply.